{"id":30,"date":"2026-08-11T12:50:16","date_gmt":"2026-08-11T12:50:16","guid":{"rendered":"https:\/\/www.thestandardarena.co.ke\/jobs\/?page_id=30"},"modified":"2026-08-11T12:50:16","modified_gmt":"2026-08-11T12:50:16","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.thestandardarena.co.ke\/jobs\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p>We welcome your questions, feedback, and inquiries. Whether you are a Brand looking for creators, a Creator seeking partnerships, or a visitor with a general question, our team is here to help.<\/p>\n<h3>How to Reach Us<\/h3>\n<h4>Phone<\/h4>\n<p>Main: +254 731 422 949<br \/>\nHours: 24 Hours<\/p>\n<h4>Address<\/h4>\n<p>The Standard Arena<\/p>\n<p>Westside Mall, Nakuru Kenya<\/p>\n<h3>Departments<\/h3>\n<h4>For Careers<\/h4>\n<p>If \u00a0you have questions about jobs, internships, scholarships, grants, fellowships, and professional development programs.<\/p>\n<p>Email: careers@thestandardarena.co.ke<\/p>\n<h4>For Brands<\/h4>\n<p>If you have questions about signing up, creating campaigns, understanding our AI-powered matching, or measuring campaign ROI.<\/p>\n<p>Email: brands@thestandardarena.co.ke.<\/p>\n<h4>For Creators<\/h4>\n<p>If you have questions about signing up, adding your social media accounts, understanding payment terms, or finding brand partnerships.<\/p>\n<p>Email: creators@thestandardarena.co.ke.<\/p>\n<h4>For Support<\/h4>\n<p>If you are experiencing technical issues with the Platform including account access, payment processing, or social media account connection<\/p>\n<p>Email: support@thestandardarena.co.ke.<\/p>\n<h4>For Payments<\/h4>\n<p>If you have questions about an invoice, a payment to a Creator, or a payment received as a Creator.<\/p>\n<p>Email: billing@thestandardarena.co.ke.<\/p>\n<h4>For Legal Matters<\/h4>\n<p>If you have questions about our Privacy Policy, Terms and Conditions, or wish to exercise your data protection rights under the Kenya Data Protection Act 2019<\/p>\n<p>Email: legal@thestandardarena.co.ke.<\/p>\n<h3>Response Times<\/h3>\n<p>We strive to respond to all inquiries as quickly as possible. Our standard response times are as follows:<\/p>\n<h4>Email Inquiries<\/h4>\n<p>Within one to two business days<\/p>\n<h4>Phone Inquiries<\/h4>\n<p>Immediate during business hours. If we are unable to take your call, please leave a voicemail with your name, phone number, and inquiry. We will return your call within one business day.<\/p>\n<h3>Connect With Us<\/h3>\n<p>Follow The Standard Arena on social media for updates, tips for brands and creators, and announcements about new Platform features.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.instagram.com\/standardarenakenya\/\"><strong>Instagram<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.facebook.com\/standardarenakenya\/\"><strong>Facebook<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.tiktok.com\/thestandardarena\/\"><strong>TikTok<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/company\/standardarenakenya\/\"><strong>LinkedIn<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/x.com\/standardarena\"><strong>Twitter<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.youtube.com\/@standardarena\/\"><strong>Youtube<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/t.me\/thestandardarenakenya\"><strong>Telegram<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/whatsapp.com\/channel\/0029VaOkD1iIN9iu5NSN161b\"><strong>Whatsapp<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.threads.com\/@thestandardarena\"><strong>Threads<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.pinterest.com\/thestandardarena\/\"><strong>Pinterest<\/strong><\/a><\/li>\n<\/ul>\n<h3>Report a Problem<\/h3>\n<p>If you wish to report a problem with the platform, a violation of our terms and conditions by another user, or prohibited content. Please include relevant links, screenshots, and any supporting information.<\/p>\n<p>Email abuse@thestandardarena.co.ke<\/p>\n<h3>Media Inquiries<\/h3>\n<p>Members of the press with questions or interview requests<\/p>\n<p>Email: press@thestandardarena.co.ke.<\/p>\n<h3>Suggestions<\/h3>\n<p>We welcome your ideas for improving The Standard Arena<\/p>\n<p>Email: feedback@thestandardarena.co.ke.<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #0000ff;\"><strong>Thank you for choosing The Standard Arena<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We welcome your questions, feedback, and inquiries. Whether you are a Brand looking for creators, a Creator seeking partnerships, or a visitor with a general question, our team is here to help. How to Reach Us Phone Main: +254 731 422 949 Hours: 24 Hours Address The Standard Arena Westside Mall, Nakuru Kenya Departments For [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"_links":{"self":[{"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/comments?post=30"}],"version-history":[{"count":1,"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":31,"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/pages\/30\/revisions\/31"}],"wp:attachment":[{"href":"https:\/\/www.thestandardarena.co.ke\/jobs\/wp-json\/wp\/v2\/media?parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}