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Hillcrest Partners

Front Desk Officer

Posted 1 week ago
Closes: Jul 16, 2026
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About Hillcrest Partners

Hillcrest Partners is a mental health and counselling services provider that operates counselling centres in Nairobi, Mombasa, and Nakuru. Founded in 2012 by a team of clinical psychologists, Hillcrest offers individual therapy, group therapy, couples counselling, employee assistance programmes, and psychological assessments. The organisation employs thirty-five counsellors and psychologists and serves over 4,000 clients annually. Hillcrest Partners works with corporate clients to provide workplace wellness programmes and is accredited by the Kenya Counselling and Psychological Association.

What you will do:

You will provide comprehensive administrative support to the operations department, including data entry, report preparation, and correspondence management. Daily tasks involve updating project tracking spreadsheets, preparing meeting minutes, and distributing internal communications. You will coordinate with the logistics team to ensure that delivery schedules are documented and that any discrepancies are reported promptly. The role also involves managing the department's filing system, both physical and digital, and ensuring that documents are stored in accordance with the company's records retention policy. You will handle travel claims, process expense reimbursements, and maintain a database of vendor contacts. During peak periods, you may be required to assist with stock takes and inventory counts. The ideal candidate should have strong computer skills, particularly in Microsoft Office, and the ability to work independently with minimal supervision.

Requirements:

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

To apply, submit your application through the apply button below. Include your CV, a cover letter, and copies of your academic and professional certificates. Hillcrest Partners is committed to diversity and inclusion in the workplace and encourages applications from all qualified individuals regardless of gender, disability, or ethnic background.

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