The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards.
Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers.
Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner.
Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams.
Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues.
Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions.
Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes.
Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators.
Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications.
Exercise independent judgment and decision-making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets.

Qualifications:

5-8 years of experience

Education:

Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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