About Southpoint Holdings
Southpoint Holdings is a microfinance bank that provides savings accounts, mobile loans, business loans, and asset finance to micro and small enterprises in the coastal region of Kenya. Licensed by the Central Bank of Kenya as a microfinance bank, Southpoint was founded in 2007 and operates fourteen branches in Mombasa, Kwale, Kilifi, Malindi, and Lamu. The bank serves over 60,000 depositors and has a loan book of KES 3.8 billion. Southpoint Holdings also operates agency banking through 350 agents and offers mobile banking through USSD and smartphone apps.
What you will do:
You will manage the daily operations of the retail store, including staff supervision, stock management, visual merchandising, and customer service. Daily tasks include opening and closing the store, managing cash registers, monitoring sales performance, and ensuring that the store is clean and well-organised. The role involves recruiting and training shop assistants, creating staff schedules, and conducting performance appraisals. You will also manage inventory, coordinate with the warehouse on stock replenishment, and implement loss prevention measures. The position requires strong leadership skills, commercial awareness, and the ability to analyse sales data to identify trends and opportunities. Experience with point-of-sale systems and knowledge of retail KPIs such as sales per square metre and stock turnover are important.
Requirements:
- Diploma in a relevant field from a recognised institution
- Minimum 1 year of working experience in a similar role
- Good written and verbal communication skills in English and Kiswahili
- Proficiency in Microsoft Office Suite
- Self-motivated with a positive attitude and willingness to learn
- Ability to work under pressure and meet deadlines
- Must be a Kenyan citizen aged 21 years or above
To apply, submit your application through the apply button below. Include your CV, a cover letter, and copies of your academic and professional certificates. Southpoint Holdings is committed to diversity and inclusion in the workplace and encourages applications from all qualified individuals regardless of gender, disability, or ethnic background.
