About Ridgeway Holdings
Ridgeway Holdings is a transport and logistics company that specialises in passenger bus services and parcel delivery along the Nairobi-Mombasa, Nairobi-Kisumu, and Nairobi-Eldoret corridors. Founded in 1999, the company operates a fleet of sixty luxury buses and forty parcel vans. Ridgeway carries an estimated 4,000 passengers daily and has earned a reputation for punctuality and safety. The company employs 500 staff including drivers, conductors, mechanics, and customer service personnel. Ridgeway Holdings is licensed by the National Transport and Safety Authority and holds ISO 39001 certification for road traffic safety management.
What you will do:
As the first point of contact for visitors and callers, you will manage the front desk, receive and direct incoming calls, handle incoming and outgoing mail, and maintain the reception area. The role extends to scheduling meetings, managing conference room bookings, and coordinating travel arrangements for senior staff. You will also maintain office supply inventories, place orders when stocks run low, and liaise with vendors for office equipment maintenance and repairs. Document management is a significant part of the job, including filing, scanning, archiving, and retrieving records as needed. You will support the HR department with onboarding logistics for new hires, such as preparing workstations and distributing welcome packs. The position requires someone who is organised, presentable, and able to handle multiple tasks simultaneously without losing track of details.
Requirements:
- Bachelor's degree or equivalent professional qualification in a related field
- Minimum 3 years of proven experience in a similar position
- Strong analytical, problem-solving, and decision-making abilities
- Excellent organisational and time-management skills
- Proficiency in relevant industry software and tools
- Strong interpersonal skills with the ability to work across teams
- Knowledge of industry standards, regulations, and best practices
To apply, submit your application through the apply button below. Include your CV, a cover letter, and copies of your academic and professional certificates. Ridgeway Holdings is committed to diversity and inclusion in the workplace and encourages applications from all qualified individuals regardless of gender, disability, or ethnic background.
