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Redwood Associates

Medical Records Officer

Posted 1 month ago
Closes: Jun 26, 2026
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About Redwood Associates

Redwood Associates is an insurance brokerage and risk advisory firm that serves corporate and individual clients across Kenya. Established in 2003, Redwood is licensed by the Insurance Regulatory Authority and places business with all licensed insurers in the market. The firm handles property, motor, marine, liability, and employee benefits insurance and manages claims on behalf of clients. Redwood Associates employs forty-five staff and serves over 2,000 corporate accounts. The company is a member of the Association of Kenya Insurance Brokers and has been voted among the top five brokers in the country for three consecutive years.

What you will do:

You will be responsible for dispensing prescription medications, counselling patients on proper drug use and potential side effects, and maintaining pharmacy records in compliance with the Pharmacy and Poisons Board regulations. Daily tasks include verifying prescriptions for accuracy, checking for drug interactions, preparing compounded medications where necessary, and managing stock levels to prevent shortages. You will also handle insurance claims for prescription drugs, reconcile pharmacy sales, and prepare periodic reports on drug utilisation. The role requires strong attention to detail because medication errors can have serious consequences. You will work closely with doctors and nurses to clarify prescriptions and recommend therapeutic alternatives when required. A Bachelor of Pharmacy degree and registration with the Pharmacy and Poisons Board of Kenya are mandatory.

Requirements:

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

Applications should include an updated CV, copies of relevant certificates, and contact details of three professional referees. Redwood Associates offers a competitive remuneration package, medical cover, and opportunities for professional development. Only shortlisted candidates will be contacted.

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