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Heritage Brands

Microfinance Officer

Posted 1 week ago
Closes: Jul 11, 2026
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About Heritage Brands

Heritage Brands is a fast-moving consumer goods company that manufactures personal care products, laundry detergents, and household cleaning solutions. The company was established in 2004 and operates a factory in Athi River that produces over fifty SKUs. Heritage Brands products are distributed through major supermarket chains and wholesale outlets in Kenya, Uganda, and Tanzania. The company employs 480 staff and invests approximately four percent of annual revenue in product research and development. Heritage Brands is a member of the Kenya Association of Manufacturers and has won the KBS Quality Award twice.

What you will do:

You will be responsible for managing customer relationships, processing loan applications, conducting credit assessments, and ensuring that lending decisions comply with the bank's credit policy. Day-to-day tasks include reviewing loan applications, verifying customer documents, preparing credit appraisal memoranda, and presenting recommendations to the credit committee. You will also monitor the performance of existing loan accounts, follow up on overdue payments, and initiate recovery actions where necessary. The role involves cross-selling bank products such as savings accounts, insurance, and mobile banking services to existing and prospective customers. You will maintain detailed records of all customer interactions in the CRM system and prepare weekly reports on portfolio performance. Strong analytical skills are required to assess financial statements, cash flow projections, and collateral valuations.

Requirements:

  • Diploma in a relevant field from a recognised institution
  • Minimum 1 year of working experience in a similar role
  • Good written and verbal communication skills in English and Kiswahili
  • Proficiency in Microsoft Office Suite
  • Self-motivated with a positive attitude and willingness to learn
  • Ability to work under pressure and meet deadlines
  • Must be a Kenyan citizen aged 21 years or above

Applications should include an updated CV, copies of relevant certificates, and contact details of three professional referees. Heritage Brands offers a competitive remuneration package, medical cover, and opportunities for professional development. Only shortlisted candidates will be contacted.

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