About Heritage Brands
Heritage Brands is a fast-moving consumer goods company that manufactures personal care products, laundry detergents, and household cleaning solutions. The company was established in 2004 and operates a factory in Athi River that produces over fifty SKUs. Heritage Brands products are distributed through major supermarket chains and wholesale outlets in Kenya, Uganda, and Tanzania. The company employs 480 staff and invests approximately four percent of annual revenue in product research and development. Heritage Brands is a member of the Kenya Association of Manufacturers and has won the KBS Quality Award twice.
What you will do:
As the first point of contact for visitors and callers, you will manage the front desk, receive and direct incoming calls, handle incoming and outgoing mail, and maintain the reception area. The role extends to scheduling meetings, managing conference room bookings, and coordinating travel arrangements for senior staff. You will also maintain office supply inventories, place orders when stocks run low, and liaise with vendors for office equipment maintenance and repairs. Document management is a significant part of the job, including filing, scanning, archiving, and retrieving records as needed. You will support the HR department with onboarding logistics for new hires, such as preparing workstations and distributing welcome packs. The position requires someone who is organised, presentable, and able to handle multiple tasks simultaneously without losing track of details.
Requirements:
- Bachelor's degree or equivalent professional qualification in a related field
- Minimum 3 years of proven experience in a similar position
- Strong analytical, problem-solving, and decision-making abilities
- Excellent organisational and time-management skills
- Proficiency in relevant industry software and tools
- Strong interpersonal skills with the ability to work across teams
- Knowledge of industry standards, regulations, and best practices
If you meet the above qualifications and are interested in this opportunity, send your updated CV and a brief cover letter explaining why you are a good fit for the role. Shortlisted candidates will be contacted within two weeks of the application deadline. Heritage Brands is an equal opportunity employer and does not charge any fees at any stage of the recruitment process.