Retirement Fund Payroll Administration Team Leader

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Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

We're looking for a strong, hands-on leader to lead a team of payroll administrators in a highly regulated environment.

This role is critical to managing the team responsible for the successful allocation of retirement fund payroll contributions and data, and for resolving unallocated deposits and over- and underpayments.

In this role, you will be responsible for:

• Leading payroll compliance delivery in line with Section 13A requirements, ensuring contributions, payroll data, and statutory submissions are accurate, complete, and submitted on time.
• Managing daily payroll operations to keep workflows running smoothly, improve turnaround times, and maintain service levels across the function.
• Driving audit readiness and risk control by maintaining strong records, monitoring controls, and ensuring the team is always prepared for internal and external review.
• Leading and developing the team through coaching, performance management, and capability building to deliver consistent, high-quality results.
• Building strong stakeholder relationships with employers, service providers, internal teams, and regulators to resolve payroll-related issues quickly and maintain trust and compliance.
• Continuous improvement mindset — proactively reviewing processes to identify opportunities for improvement.

Qualifications and experience

• Matric / Grade 12
• A relevant tertiary qualification would be an advantage
• Experience in retirement fund administration would be beneficial
• Experience in process improvement and operational efficiency
• Proven people leadership experience
• Strong analytical, problem-solving, and decision-making skills
• Strong stakeholder management and relationship-building ability
• Excellent written and verbal communication skills
• Ability to work independently, take initiative, and lead with confidence

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Skills

Action Planning, Claims Management, Current State Assessment, Data Compilation, Data Controls, Executing Plans, Financial Auditing, Insurance Claims Investigations, Oral Communications, Policies & Procedures, Typology

Competencies

Business InsightCommunicates EffectivelyDecision QualityDirects WorkEnsures AccountabilityFinancial AcumenInstills TrustManages Complexity

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

30 July 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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