About Sterling & Co
Sterling & Co is a full-service law firm founded in 1998 and based in Nairobi with a branch office in Mombasa. The firm has a team of twenty-two advocates and handles corporate and commercial law, banking and finance, real estate transactions, employment disputes, and family law. Sterling & Co acts as external counsel to six commercial banks, three insurance companies, and a number of Saccos and microfinance institutions. The firm is listed on the panel of legal service providers for the Kenya Revenue Authority and the National Land Commission.
What you will do:
You will manage and grow relationships with existing key accounts, ensuring that they receive excellent service and continue to do business with the company. Daily tasks include conducting regular account reviews, identifying upselling and cross-selling opportunities, resolving service issues, and coordinating with internal teams to deliver on client commitments. The role involves preparing account plans, tracking account performance metrics, and reporting to senior management. You will also represent the company at industry events, trade shows, and client meetings. Strong relationship-building skills, a deep understanding of the client's industry and business challenges, and the ability to manage multiple accounts simultaneously are essential.
Requirements:
- Bachelor's degree or equivalent professional qualification in a related field
- Minimum 3 years of proven experience in a similar position
- Strong analytical, problem-solving, and decision-making abilities
- Excellent organisational and time-management skills
- Proficiency in relevant industry software and tools
- Strong interpersonal skills with the ability to work across teams
- Knowledge of industry standards, regulations, and best practices
If you meet the above qualifications and are interested in this opportunity, send your updated CV and a brief cover letter explaining why you are a good fit for the role. Shortlisted candidates will be contacted within two weeks of the application deadline. Sterling & Co is an equal opportunity employer and does not charge any fees at any stage of the recruitment process.
