About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients. VCA's core client segments include issuers, acquirers, merchants, fintechs, payment enablers and governments.

Within VCA we have a dedicated service line, VCA Implementation Services (VIS) with specialized experts who are routinely embedded into clients offer hands-on execution support. From our collective experience we have amassed an extensive set of best practices we leverage to help partners manage customer relationships, portfolio levers and product development.

What a Portfolio Optimization Senior Client Consulting Manager does at Visa:

The Portfolio Optimization Senior Client Consulting manager will be responsible for leading client engagements. Typically, this will involve the senior consulting manager interacting with the client team and internal staff, and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations.

Client Program Delivery:

Lead and facilitate Portfolio Optimization related discussion with the client to identify potential opportunities, scope projects, pitch proposals and deliver end to end activities to grow the client's portfolio
Provide professional consultancy to clients covering both strategic and tactical aspects based on data and insights
Set KPIs for successful initiative execution and align them with the client
Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times physically support implementation at the client site
Collaborate with data science team to utilize our advanced data analytics capabilities
Work closely across multiple team functions including wider VCA, Product, Sales, Regional and Marketing team to acquire specific subject matter expertise as needed
Manage budget and forecasts in collaboration with the client and third-party suppliers
Develop and share best practices to guide and inspire clients and the wider Visa organization
Ability to playback results and success of program to clients, leading to renewed contracts and program extensions

On a project-by-project basis:

Develop fact base by undertaking client interviewing, collecting and analysing inputs such as client data, process flows, policies, competitive, industry and environmental information
Manage execution of one or more project engagements, building client relationships, utilizing governance frameworks and mitigating / resolving complex problems that emerge
Identify solutions and recommendations that address client objectives and result in performance improvement, leverage relevant VCA methodologies, frameworks and global best practices
Design and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly, at times physically support implementation at the client site

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.


Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

8 or more years of relevant work experience in financial services, payment, issuers, or management consulting experience with a Bachelor Degree in any field.
Proven track record in delivering complex portfolio optimization initiatives from the issuers or fintech side
Proven experience managing projects and cross functional teams from inception to completion
Ability to develop and execute a communication strategy that aligns with business goals
Proficiency in analyzing data to measure the effectiveness of campaigns and make data-driven decisions
Superior analytical and problem-solving skills, with demonstrated intellectual and analytical rigor
Excellent detail orientation, ensuring the highest level of quality/rigor in reports and data analysis
Excellent presentation skills, including strong oral and written capabilities
Ability to collaborate with internal and external partners
Budget management and reporting

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.