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Southpoint Holdings

Training & Development Officer

Posted 1 month ago
Closes: Jul 16, 2026
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About Southpoint Holdings

Southpoint Holdings is a microfinance bank that provides savings accounts, mobile loans, business loans, and asset finance to micro and small enterprises in the coastal region of Kenya. Licensed by the Central Bank of Kenya as a microfinance bank, Southpoint was founded in 2007 and operates fourteen branches in Mombasa, Kwale, Kilifi, Malindi, and Lamu. The bank serves over 60,000 depositors and has a loan book of KES 3.8 billion. Southpoint Holdings also operates agency banking through 350 agents and offers mobile banking through USSD and smartphone apps.

What you will do:

You will manage the full recruitment cycle, from drafting job descriptions and posting vacancies to screening applications, conducting interviews, and issuing offer letters. The role also involves onboarding new employees, conducting orientation programmes, and ensuring that all employment documentation is completed and filed correctly. You will maintain the HR information system, update employee records, and generate reports on headcount, turnover, and absenteeism. The position requires you to handle employee relations matters, including disciplinary proceedings, grievance handling, and exit management, in compliance with the Employment Act and the company's HR policies. You will also coordinate training and development activities, manage the performance appraisal cycle, and support the HR manager with payroll processing. Strong interpersonal skills and the ability to handle confidential information with discretion are essential.

Requirements:

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

Applications should include an updated CV, copies of relevant certificates, and contact details of three professional referees. Southpoint Holdings offers a competitive remuneration package, medical cover, and opportunities for professional development. Only shortlisted candidates will be contacted.

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