Business Intelligence Analyst at Adobe
Adobe’s Customer Solutions (ACS) organization wants a Business Intelligence Analyst to compose, build, and scale smart analytics solutions. These solutions offer actionable insights across our Customer Experience Orchestration business. This distinctive role gives you hands-on involvement in data engineering, advanced analytics, and AI/ML. You will deliver reliable reporting, predictive insights, and next-generation intelligence that improves customer adoption and value realization.
What You’ll Do
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Own end-to-end development of advanced analytics, dashboards, and data products passionate about customer success metrics such as renewals, adoption, churn risk, and value realization.
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Translate complex datasets into clear, compelling narratives and actionable recommendations for senior leaders and partners across multiple functions.
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Compose, build, and maintain scalable data pipelines integrating large datasets across subscription, services, usage, and customer health domains.
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Ensure data quality, consistency, and governance to support reliable, enterprise-grade analytics and reporting.
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Develop and deploy predictive and prescriptive models to surface churn risk, expansion signals, and consumption health.
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Build executive-ready dashboards and reports using Power BI, optimized for clarity, performance, and decision-making.
What You’ll Need to Succeed
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Bachelor’s or graduate degree in Computer Science, Data Science, Business, or a similar field.
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More than 3 years of direct experience in advanced analytics, data science, business intelligence, or data engineering positions.
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Strong expertise in SQL, Python, Spark, and cloud platforms (Azure, AWS, or GCP).
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Verified background in developing scalable data pipelines, complex dashboards, and high-level reporting for executives.
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Demonstrated track record of developing and deploying ML/AI models in production environments.
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Solid understanding of SaaS business models and Customer Success domains.
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Strong communication abilities with the capacity to clearly convey complex analysis to senior and non-technical audiences.
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Excellent at coordinating various initiatives and achieving results in dynamic settings.
https://onnetpulse.com/jobs/adobe-business-intelligence-analyst
