Pharmacy Technician Associate Representative – CarepathRx at Cigna
Overview
The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Key Responsibilities:
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Monitor client coverage and assist pharmacists with order processing.
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Triage and manage high‑volume client calls.
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Provide basic technical support and coordinate with IT for advanced issues.
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Contact healthcare professionals to gather clinical or demographic information needed.
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Support workflow during downtime and help secure emergency shift coverage.
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Submit nightly shift reports.
Qualifications:
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High school diploma required, bachelor’s preferred.
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National pharmacy technician certification.
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1+ year institutional and 1+ year retail pharmacy technician experience.
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Strong communication, customer service, and IT troubleshooting skills.
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Proficiency with MS Office and Google tools.
Why choose us:
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Benefits start on Day 1
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18 days of PTO within a full calendar year
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401(k)
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Career advancement opportunities
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Bonus eligibility through incentive plans
As part of Evernorth Health Services, this role supports CarepathRx within
our Pharmacy and Care Delivery organization. Our team focuses on
specialty pharmacy and infusion services in partnership with hospitals and
health systems.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 17.75 – 26 USD / hourly, depending on relevant factors, including experience and geographic location.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
