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Paramount Services

Training & Development Officer

Posted 2 weeks ago
Closes: Jul 28, 2026
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About Paramount Services

Paramount Services is a professional cleaning and facilities management company serving corporate offices, hospitals, schools, and shopping centres in Nairobi and its surrounding counties. The company was started in 2006 with three cleaning staff and now employs over 1,500 workers deployed across more than ninety client sites. Paramount Services provides daily cleaning, deep cleaning, pest control, landscaping, and waste management. The company is a member of the Kenya Association of Manufacturers' approved suppliers list and holds ISO 14001 environmental management certification.

What you will do:

You will be responsible for designing and implementing training programmes, conducting training needs assessments, and evaluating the effectiveness of learning interventions. The role involves working with department heads to identify skill gaps, developing training curricula, and delivering sessions on topics such as leadership, communication, compliance, and technical skills. You will manage the training budget, coordinate with external trainers and training providers, and maintain training records for audit and compliance purposes. The position also involves supporting the performance management process, coaching managers on how to conduct effective appraisals, and helping to develop individual development plans for high-potential employees. Experience in e-learning platform management and blended learning design is an advantage.

Requirements:

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

Applications should include an updated CV, copies of relevant certificates, and contact details of three professional referees. Paramount Services offers a competitive remuneration package, medical cover, and opportunities for professional development. Only shortlisted candidates will be contacted.

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