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Ridgeway Holdings

Training & Development Officer

Posted 2 weeks ago
Closes: Jul 18, 2026
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About Ridgeway Holdings

Ridgeway Holdings is a transport and logistics company that specialises in passenger bus services and parcel delivery along the Nairobi-Mombasa, Nairobi-Kisumu, and Nairobi-Eldoret corridors. Founded in 1999, the company operates a fleet of sixty luxury buses and forty parcel vans. Ridgeway carries an estimated 4,000 passengers daily and has earned a reputation for punctuality and safety. The company employs 500 staff including drivers, conductors, mechanics, and customer service personnel. Ridgeway Holdings is licensed by the National Transport and Safety Authority and holds ISO 39001 certification for road traffic safety management.

What you will do:

You will manage the full recruitment cycle, from drafting job descriptions and posting vacancies to screening applications, conducting interviews, and issuing offer letters. The role also involves onboarding new employees, conducting orientation programmes, and ensuring that all employment documentation is completed and filed correctly. You will maintain the HR information system, update employee records, and generate reports on headcount, turnover, and absenteeism. The position requires you to handle employee relations matters, including disciplinary proceedings, grievance handling, and exit management, in compliance with the Employment Act and the company's HR policies. You will also coordinate training and development activities, manage the performance appraisal cycle, and support the HR manager with payroll processing. Strong interpersonal skills and the ability to handle confidential information with discretion are essential.

Requirements:

  • Bachelor's degree in a relevant discipline; a Master's degree is an added advantage
  • Minimum 5 years of progressive experience, with at least 2 years in a supervisory role
  • Demonstrated leadership and team management capabilities
  • Strategic thinking with the ability to translate organisational goals into actionable plans
  • Professional certification in the relevant field (e.g. CPA, PMP, CIPS, or equivalent)
  • Experience managing budgets and reporting to senior leadership
  • Strong negotiation, presentation, and stakeholder engagement skills

If you meet the above qualifications and are interested in this opportunity, send your updated CV and a brief cover letter explaining why you are a good fit for the role. Shortlisted candidates will be contacted within two weeks of the application deadline. Ridgeway Holdings is an equal opportunity employer and does not charge any fees at any stage of the recruitment process.

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