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Silverline Industries

Front Office Manager

Posted 4 weeks ago
Closes: Jul 24, 2026
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About Silverline Industries

Silverline Industries is a textile and garment manufacturing company that produces workwear uniforms, hospital scrubs, hotel linens, and promotional apparel. The factory, located in Export Processing Zone Athi River, employs 600 machinists and support staff and operates forty-eight production lines. Founded in 2007, Silverline supplies uniforms to hospitals, hotels, security firms, and corporate clients across East Africa and also exports to the US under AGOA preferences. The company is WRAP-certified and complies with local and international labour standards.

What you will do:

You will manage the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas are clean, well-maintained, and presented to the hotel's standards. Daily responsibilities include inspecting rooms, managing the room assignment schedule, supervising housekeeping attendants, and coordinating with the maintenance team to report and follow up on repair requests. The role involves managing linen inventory, cleaning supplies, and equipment, and ensuring that cost budgets are adhered to. You will also handle guest requests related to room amenities, laundry, and special setups. During peak occupancy periods, you will coordinate with the front office to prioritise room turnovers. Strong organisational skills and the ability to lead a large team are essential for this position.

Requirements:

  • Bachelor's degree or equivalent professional qualification in a related field
  • Minimum 3 years of proven experience in a similar position
  • Strong analytical, problem-solving, and decision-making abilities
  • Excellent organisational and time-management skills
  • Proficiency in relevant industry software and tools
  • Strong interpersonal skills with the ability to work across teams
  • Knowledge of industry standards, regulations, and best practices

To apply, submit your application through the apply button below. Include your CV, a cover letter, and copies of your academic and professional certificates. Silverline Industries is committed to diversity and inclusion in the workplace and encourages applications from all qualified individuals regardless of gender, disability, or ethnic background.

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