Associate Director, AI Transformation

Associate Director, AI Transformation at IDinsight

Associate Director, AI Transformation at IDinsight

Responsibilties

Grow and Deliver External AI Consulting

Build IDinsight’s external AI Transformation Advisory practice into a sustainable, high-impact service line serving nonprofits, governments, and foundations.

• Engagement leadership: Serve as the senior lead on external advisory engagements, owning client relationships, strategic direction, deliverable quality, and team allocation.

• Client development: Identify, scope, and structure new AI advisory engagements.

• Service design: Codify IDinsight’s AI transformation approach into repeatable frameworks, toolkits, and playbooks covering governance, change management, tool development, and benchmarking.

• Training and workshops: Design and deliver executive workshops, workflow redesign sessions, and training programs that build lasting client capability.

• Thought leadership: Represent IDinsight externally through blog posts, conference presentations, and sector conversations on AI transformation.

Lead internal AI Product Strategy

Own the product roadmap for IDinsight’s internal AI journey. Lead a team building custom AI solutions that change how IDinsight and our partners deliver core services.

• Product vision and roadmap: Define and prioritize which custom AI products to build, determine make/buy decisions, ensure custom builds are reserved for problems that off-the-shelf tools can’t solve.

• User-centered discovery: Drive user research and workflow audits to identify where AI can deliver step-change improvements across IDinsight’s business units and external partners.

• Delivery oversight: Ensure products move from concept to deployed tools on quick timelines, apply agile principles, stop what doesn’t work and scale what does.

• Measurement: Track improvements with hard metrics. Use data to drive strategy and execution decisions.

Qualifications

We’re looking for someone who combines consulting expertise, product leadership, technical fluency, and entrepreneurial drive.

8 – 15 years of professional experience, with significant time in consulting, digital transformation, product management, or technology implementation, ideally serving governments, foundations, or social sector organizations.

• People management: Track record of building, managing, and developing high-performing teams that include both technical and non-technical roles.

• Product leadership: Experience owning a product roadmap end-to-end, from user research and problem definition through build, launch, measurement, and iteration.

• Client-facing consulting: Experience leading complex advisory engagements, managing senior client relationships, and delivering results against defined success metrics.

• Technical fluency: Strong understanding of LLM capabilities and limitations, AI agent architectures, and the practical realities of deploying AI in organizations. Ability to credibly direct a technical team. The role does not require production coding skills.

• Change management: Demonstrated success driving technology adoption in complex organizations.

• Project development: Experience contributing to or leading proposal development, client scoping, and revenue generation for consulting or advisory services.

• Communication: Exceptional written and spoken communication, with the ability to translate complex AI concepts for non-technical executives, donors, and NGO leaders.

• Self-directed: Proven ability to identify opportunities and build something from limited structure in ambiguous, fast-moving environments.

Professional development

Skill and career development are core to IDinsight’s values and long-term impact strategy and have been noted as highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and considerable autonomy when ready. They maintain professional development plans and are provided “stretch” opportunities designed to strengthen various skills. Real-time feedback is embedded in our culture, and a formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to explore their career interests and develop their skills.

Location

This position will be based in one of IDinsight’s offices (Rabat, Dakar, Lusaka, Nairobi, New Delhi, Manila), with a preference for New Delhi.