Manager, Technical Solutions

Manager, Technical Solutions at Palo Alto Networks

Manager, Technical Solutions at Palo Alto Networks

Your Impact

Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry

Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers

Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments

Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

Define, create and monitor individual development plans for your team

Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

Drive Palo Alto Networks Platformization efforts within your accounts.

Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling

Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise

Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

Discuss competitor products in the marketplace and positions ours as the best alternative

Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers

50-75% travel within the region

Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district.

Qualifications Your Experience

Experience as a pre-sales System Engineer Manager

Experience as a Senior System Engineer or Specialist

Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products

Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base

Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

Strong communication (written and verbal) and presentation skills

Quota driven attitude focused on client’s best solution by being a trusted advisor

Proficient in English