Senior Employee Relations Manager

Senior Employee Relations Manager at KCB Bank Kenya

Senior Employee Relations Manager at KCB Bank Kenya

Overview

The Senior Manager Employee Relations plays a pivotal role in fostering a fair, respectful, and compliant workplace within the bank. This position is responsible for leading the development and consistent application of employee relations policies and practices, ensuring full alignment with labor laws, regulatory requirements, and internal governance standards in order to strengthen trust, promote ethical behavior, and support a culture where both the organization and its people can thrive.

Role

Key Responsibilities:

• Formulates input to the Employee Relations and Wellness HR Strategy relating to own HR Area.

• Implements the Group HR Policies, procedures and processes relating to own HR area (refer to the Policy Execution Matrix) and provides staff and line management with guidance on matters arising thereof.

• Advise on complex employee matters, including disciplinary processes, grievances, investigations, and dispute resolution, while safeguarding the organization against legal and reputational risk.

• In liaison with the Forensic Department and or other concerned Departments, line management and staff, investigate or coordinate the investigation of staff cases relating disciplinary and grievance matters and see to their conclusion and or determination.

• Manage staff separation procedures and communication, ensuring that internal policies and related statutory requirements are observed/fulfilled.

• Internally manage law suits filed against the Bank involving former staff; includes liaising with the internal legal department for technical legal advice/guidance, collating appropriate case documentation and evidence, contacting witnesses to corroborate the organization’s legal position.

• Manages and Maintains relationships with INTERNAL/EXTERNAL customers/ stakeholders /suppliers relating to own HR Area: Heads of HR Departments, Survey Consultants, Trade Unions/Committees, Medical, Wellness and Industry bodies (e.g. Kenya Bankers Association, Federation of Kenya Employers), Lawyers, Functional Directors, Heads of Departments, Branch Managers, staff and line managers,

• Prepare substantive management papers, reports, recommendations, opinions, briefs, presentations, proposals, meeting minutes relating to own HR area.

• Provides secretarial support for business and or staff committees, schemes, initiatives or forums relating to own HR Area. (Disciplinary and Grievance Handling Committees, Job Description Document Appeals Committees, Union/Management Meetings, Staff Visits and Engagement Forums).

• Maintain accurate and consistent data, records and statistics relating to own HR area.

Minimum Position Requirements

• Bachelor’s Degree in Human Resource Management or a Business related field (Required)

• Professional qualification in HR: (Certificate, Diploma, Higher Diploma, or Postgraduate Diploma in HR – general or specialized) (Required)

• Master’s Degree in Human Resource Management or a Business-related field (Added Advantage)

• Minimum of 7 years’ progressive experience in Human Resources or a related field

Candidates must demonstrate strong, proven hands-on experience in the following areas:

• Performance Management (Minimum 2 years)

• Employee & Industrial Relations (Minimum 4 years)

• Disciplinary & Grievance Handling (Minimum 4 years)

• Labour Law (Minimum 4 years)

• People Risk Management (Minimum 2 years)

• People Management (Minimum 3 years)

• Relationship Management (Minimum 4 years)

We are looking for a dedicated Senior Manager – Employee Relations ready to bring value and drive impact. If this sounds like you, we encourage you to apply and be part of our journey.

Only candidates who meet the above criteria will be considered, and only shortlisted candidates will be contacted.