About Highland Partners

Highland Partners is a horticulture export company that grows and exports roses, carnations, and summer flowers to auction houses and direct buyers in the Netherlands, UK, Germany, and the Middle East. The company operates four farms in Naivasha and Nakuru with a combined greenhouse area of eighty hectares. Founded in 2001, Highland Partners employs 2,200 staff and exports approximately 120 million stems annually. The company holds MPS-ABC, MPS-GAP, and Fairtrade certifications and operates a worker welfare programme that includes housing, medical care, and schooling for employees' children.

What you will do:

You will manage and grow relationships with existing key accounts, ensuring that they receive excellent service and continue to do business with the company. Daily tasks include conducting regular account reviews, identifying upselling and cross-selling opportunities, resolving service issues, and coordinating with internal teams to deliver on client commitments. The role involves preparing account plans, tracking account performance metrics, and reporting to senior management. You will also represent the company at industry events, trade shows, and client meetings. Strong relationship-building skills, a deep understanding of the client's industry and business challenges, and the ability to manage multiple accounts simultaneously are essential.

Requirements:

Bachelor's degree or equivalent professional qualification in a related field
Minimum 3 years of proven experience in a similar position
Strong analytical, problem-solving, and decision-making abilities
Excellent organisational and time-management skills
Proficiency in relevant industry software and tools
Strong interpersonal skills with the ability to work across teams
Knowledge of industry standards, regulations, and best practices

If you meet the above qualifications and are interested in this opportunity, send your updated CV and a brief cover letter explaining why you are a good fit for the role. Shortlisted candidates will be contacted within two weeks of the application deadline. Highland Partners is an equal opportunity employer and does not charge any fees at any stage of the recruitment process.