About Heritage Brands
Heritage Brands is a fast-moving consumer goods company that manufactures personal care products, laundry detergents, and household cleaning solutions. The company was established in 2004 and operates a factory in Athi River that produces over fifty SKUs. Heritage Brands products are distributed through major supermarket chains and wholesale outlets in Kenya, Uganda, and Tanzania. The company employs 480 staff and invests approximately four percent of annual revenue in product research and development. Heritage Brands is a member of the Kenya Association of Manufacturers and has won the KBS Quality Award twice.
What you will do:
As a branch team member, you will handle counter transactions including deposits, withdrawals, transfers, and bill payments for retail and small business customers. Accuracy is critical because you will be dealing with large volumes of cash and account entries daily. You will also open new accounts, issue debit cards, and educate customers on digital banking channels. The role requires you to identify referral opportunities and direct customers to the appropriate product specialists for loans, insurance, or investment products. You will ensure that all transactions comply with Know Your Customer requirements and anti-money laundering regulations. Balancing the cash drawer at the end of each business day and reporting any discrepancies are mandatory daily routines. The bank operates in a fast-paced environment, so the ability to work quickly without compromising accuracy is essential.
Requirements:
- Bachelor's degree or equivalent professional qualification in a related field
- Minimum 3 years of proven experience in a similar position
- Strong analytical, problem-solving, and decision-making abilities
- Excellent organisational and time-management skills
- Proficiency in relevant industry software and tools
- Strong interpersonal skills with the ability to work across teams
- Knowledge of industry standards, regulations, and best practices
Applications should include an updated CV, copies of relevant certificates, and contact details of three professional referees. Heritage Brands offers a competitive remuneration package, medical cover, and opportunities for professional development. Only shortlisted candidates will be contacted.
