Human Resources Manager – HRBP Nursing Division at Aga Khan University Hospital
Job Purpose
Responsible for performing end-to-end HR-related duties on a professional level and working closely with the Senior Manager Human Resources in ensuring effective HR Business Partnership support to the Nursing Division, by deploying AKU-wide Human Resources policies and practices across all nursing departments.
The HRBP will act as a strategic partner, advisor, and facilitator, ensuring that HR practices support the effective delivery of patient care through a well-supported, compliant, and engaged nursing workforce.
The HR functional areas of focus include Strategic HR partnership, workforce planning & talent management, employee relations & engagement, performance management, training & development, labour relations, HR policy & compliance, change management & projects, data & reporting, management of benefits administration, onboarding, and Employment law and CBA compliance.
Key responsibilities
Performance Management
Participate in developing departmental goals, objectives and systems.
Assist in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed.
Maintain Departmental organization charts and the employee register.
Participate in administrative staff meetings and attend other meetings and seminars.
Coordinate performance management activities such as goal setting, individual development plans and performance appraisals
Recruitment and selection
Work closely with respective department heads to identify manpower needs and develop resourcing plans.
Lead recruiting and staffing activities for the area of responsibility including screening, interviewing and selection as well as ensure pre-onboarding administrative processes are completed on time.
Employee relations
Maintain compliance with applicable Kenyan employment and benefits laws and regulations and works with business areas and legal resources to resolve any litigation or legal issues.
Identify and advise on legal requirements and laws affecting HR functions and ensure consistency in practices within the organization.
Handle employee relations counseling, outplacement support and exit interviewing.
Act as a primary contact for day-to-day HR employee issues including advising management on ER/IR issues, overseeing investigations, interpreting policies, providing oversight on disciplinary process/letters/action, exit interviews, CBA negotiations
Manage employee grievance management process
Management of Benefits administration
Coordinate benefits administration activities and communicating benefits information to employees.
Provide input into annual merit increase cycle, salary adjustments, job evaluation
Oversee leave management, staff confirmations and day to day administration of the pension scheme
Human Resource Development
Manage the preparation of training needs analysis to help identify gaps and development opportunities and make recommendations for training and development.
Conduct in-house training for the different departments
Administer the training sponsorship program and revise as necessary.
Work with management to effectively manage talent and create succession pools by identifying key talent and ensuring professional development is implemented.
People Management
Operational oversight of HR personnel in their respective line
Mentorship and coaching of direct reports to develop and grow them professionally
Analytics and reporting
Provide input in the budgeting process
Ensure periodic reports and key information in areas of responsibility are availed as necessary to support business objectives.
Qualifications, Experience and Skills required:
Master’s degree in human resources or related field.
Member of the Institute of Human Resources Management of Kenya
Current IHRM Practicing certification
5- 8 years’ human resource generalist experience
At least 2 – 3 years as a HRBP or similar strategic HR role
Experience with unionized environments, grievance handling, collective bargaining and CBA implementation
Thorough knowledge of labour laws and practical experience in management of union relations
Ability to analyze workforce data and trends
Strong interpersonal and communication skills
Ability to build trust with nurse leaders and frontline staff
Skilled in conflict resolution, coaching, and consultation
Proficiency in HRIS systems
