Telesales Agent

Nutrawell Africa Limited is a fast-growing wellness and healthcare company committed to providing high-quality wellness solutions and excellent customer service across Kenya. We are currently looking for motivated, energetic, and result-oriented Telesales Agents to join our expanding team in Nairobi. The ideal candidate should be confident, professional, and passionate about sales and customer engagement.

As a Telesales Agent, you will be responsible for contacting potential and existing customers using company-provided leads, explaining products professionally, answering customer inquiries, following up clients, and converting leads into successful sales. You will also be expected to maintain good customer relationships, keep accurate sales records, and achieve weekly and monthly sales targets.

This position requires individuals who are excellent communicators, persuasive, disciplined, and able to work in a fast-paced environment with minimal supervision. Previous experience in telesales, customer service, telemarketing, or direct sales will be an added advantage, although training will be provided to successful candidates.

Key Responsibilities:

• Contact potential customers through phone calls
• Explain company products and services professionally
• Follow up customer inquiries and pending orders
• Convert leads into successful sales
• Maintain proper customer and sales records
• Build and maintain strong customer relationships
• Achieve assigned sales targets and performance goals
• Handle customer concerns professionally and respectfully
• Work closely with the sales and support team

Requirements:

• Must be 25 years and above
• Must be a graduate from a recognized institution
• Excellent communication and interpersonal skills
• Fluent in English and Kiswahili
• Good persuasion and negotiation skills
• Basic computer knowledge and record-keeping ability
• Ability to work under pressure and meet targets
• Positive attitude and professional conduct
• Experience in telesales or customer service is an added advantage

Benefits:

• Attractive monthly salary
• Weekly performance bonuses
• Company-provided leads
• Professional training and mentorship
• Career growth opportunities
• Friendly and supportive working environment
• Opportunity to gain valuable sales and customer service experience